Vulnerable laptops or desktops accessing corporate resources exposes organizations to potential attacks, financial damage and compliance issues. Has your organization enabled the new Universal Prompt experience? See the Universal Prompt guide for more information. This helps protect corporate data and make sure your computer is less vulnerable to compromise. The 2FA prompt on your computer should complete.The Duo Device Health Application is an application installed on your desktop or laptop that performs health checks whenever you access Duo protected applications through the browser-based Duo Universal Prompt or traditional Duo Prompt, ensuring that your computer meets the organization’s security requirements. A notification should arrive on your phone.Enter the notification or Duo app and click the green 'Approve' button. Answer 'Send me a push' when asked for 2FA method. You can test your Duo app by launching a VPN connection to the FSU VPN. The FSU 2FA page on your computer should complete.Click the notification or the Duo app and then click the big green 'Allow' button. A notification should appear on your your Duo device.When the FSU 2FA page appears when using a FSU network service (VPN, Canvas, email, etc) click the 'Send me a push (via Duo)' option.Under 'My Settings & Devices' your smart phone should now be listed.It should immediately pair and give you a pair code. Scan the QR code that appears using the Duo app on your phone.Click the 'I have Duo Mobile Installed' button.Under 'What type of phone is XXX-XXX-XXXX' choose either iPhone or Android, click 'Continue'.If you are replacing a device using the phone number check '.replace it?', click 'Continue'. Under 'What type of device are you adding?' choose 'Mobile phone', click 'Continue'.Click 'Add another device' if you all ready have devices, else click 'Add device'.Get the code, return to this point, enter the code and click 'Log in'. If 'Text me new codes' is not given as an option you will need to fill out a guest support ticket to get a code, instructions here.

This should text codes to your phone, enter the first code into the code box and click 'Log in'.Choose your text phone number from the drop down under Devices, choose 'Enter a Passcode', and then click 'Text me new codes'.This will ask for current 2FA if it exists. Go to webpage /2fa and click the 'Manage Devices' button.Let Duo sit here and proceed to next step Look for 'Duo Mobile' from 'Duo Security Inc'.Launch Google Play Store or Apple App Store and search for 'Duo'.Install Duo App from Google Play Store or Apple App Store

Duo app download for laptop